Privacy Policy

Effective Date: 27th Nov 2024

KK Training Solutions specialises in forklift training solutions for businesses and individuals across the UK. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

KK Training Solutions provides comprehensive forklift training services. If you have any questions regarding this Privacy Policy or the way your data is handled, please contact us:

Phone: 07979 862 808
Email: info@kktrainingsolutions.co.uk

What Data We Collect

We may collect and process the following categories of personal data:

Personal Information: Name, email address, phone number, and job title.
Business Information: Company name, address, and industry details.
Training Information: Details regarding training requirements, completed certifications, and schedules.
Financial Information: Payment details for invoicing purposes.
Technical Data: IP address, browser type, and usage data from our website.
Marketing Preferences: Your consent or preferences regarding marketing communications.

How We Collect Your Data

We collect personal data through the following means:

Direct Interactions: When you contact us by phone or email, book a course, or fill out forms on our website.
Training Processes: When you or your employer register for forklift training or certification.
Website Activity: When you browse our website, we may collect technical data through cookies or similar technologies.
Third Parties: Occasionally, we may receive data from employers, referral partners, or analytics providers.

How We Use Your Data

We use your personal data for the following purposes:

To manage and deliver forklift training services.
To process payments, issue invoices, and manage accounts.
To maintain training records and certifications.
To communicate about course updates, schedules, or new offerings.
To improve our services and the functionality of our website.
To comply with legal obligations, such as certification requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To provide training services and related support.
Legitimate Interests: To improve services and manage business relationships.
Consent: For marketing purposes, where explicit consent is required.
Legal Compliance: To meet regulatory or legal requirements for training and certification.

Sharing Your Data

We may share your personal data with:

Accrediting bodies or regulatory authorities to verify and validate certifications.
Service providers who assist with payment processing, IT support, or training delivery.
Your employer, if they have arranged training on your behalf.
Legal or regulatory entities, if required by law.

We do not sell or trade your personal data to third parties.

Data Retention

We retain your personal data for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Maintain accurate training records for certification validation.
Comply with legal, financial, or regulatory requirements.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to incomplete or inaccurate data.
Erasure: Request the deletion of personal data, where applicable.
Restriction: Request limits on how we process your personal data.
Data Portability: Request the transfer of your data to another provider.
Objection: Object to processing based on legitimate interests or for marketing purposes.

To exercise these rights, please contact us at info@kktrainingsolutions.co.uk.

Data Security

We implement strict security measures to protect your data against unauthorized access, alteration, disclosure, or loss. These include secure storage systems, encrypted communications, and restricted access to sensitive data.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact us:

Phone: 07979 862 808
Email: info@kktrainingsolutions.co.uk

Last Updated: 27th Nov 2024